According to ACAS research shows that organisations undergo major change about once every three years. Change is usually characterised by a desire to improve things, whether it’s cash flow, products or processes.

This module will help you to understand how people respond to change and therefore allow you to better support your own team through a period of transition. Each member of staff is different and may respond in different ways, your support must reflect their individual needs. Some will require more support than others and patience will be required to help them work through the various stages and to commit to the change ahead.