Managing people

Effective managers are good at managing people.

However, being a good manager means different things to different people, and will depend on your own situation and interpretation of management within your organisation.

Skilled managers are good at inspiring, coaching, empowering, developing and motivating people.

There is a fine balance to be struck. Managers need to serve the needs of the business first and foremost, but do so in a way that employee needs are met as well.


Module sessions

  • Introduction
  • What makes a good manager?
  • McGregor’s TheoryX and TheoryY
  • Key mistakes managers make
  • Dealing with tough personalities
  • Summary
  • Assessment

Sample Content

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